Nothing to do with being soft and squishy.

A softphone is a phone, but software version. Instead of a physical desk phone, you make and receive calls using an app on your computer, tablet, or mobile. It connects to your VoIP system, meaning you can take business calls from anywhere with an internet connection.

No clunky hardware, no being tied to a desk—just seamless communication from wherever you are on the device that suits you. With any VoIP system, like DSTNY, softphones are a game-changer for businesses looking for flexibility, remote working options, and an all-round simpler setup.

Why Use a Softphone?

  • Work from anywhere – Take business calls on your laptop, mobile, or even a tablet.
  • No extra hardware – Just an app and a headset (or your built-in speakers).
  • Seamless integration – Syncs with your VoIP system, so you get all the same call handling features.
  • Cost-effective – No need to buy desk phones for every team member.
If your business is still relying on clunky desk phones, it might be time to switch things up. Need help setting up softphones with your DSTNY VoIP system? Get in touch with us!

Back to Knowledge Base

Related articles

Can VoIP work with regular Internet Connection?

Absolutely! VoIP can work with any stable internet connection. You just need enough ‘spare’ capacity on your internet, known as bandwidth, otherwise you might sound like a robot!

Read more

What is a VoIP phone?

Put simply, a VoIP phone allows a user to make voice calls over the internet. A VoIP phone can be any phone device of your choosing. Learn more here.

Read more

What is a private branch exchange (PBX)?

You might have heard the term ‘Private Branch Exchange’ or ‘PBX’ and wondered what it was – well have no fear, the team here at A2B Technology can break down that jargon. Let's grab a cuppa and get cracking.

Read more